Spring promotion

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Still got Questions? Let us answer them

Where are you based?

We're based in Edinburgh, Scotland, the fashion capital of the world! All of our clothes are made in ethical factories in India, mostly in the East of Delhi and Noida. Our team is remote and we have people across the UK.

If It's made to order can I still return them if I don't like them?

Of course you can - we offer 14 day returns once an item has been delivered. You just have to pay the postage to send it back to our partner in Nottingham. Or you can swap an item for free using our swap platform. 

Are you really as good as you say you are? Can you really take on Fast Fashion?

We like to think so... We've spent the best part of a decade working with major brands helping them make clothes without the waste. They wouldn't go as far as they needed to though so we've created the way to make clothes that we know is better for everyone in the process. There are some trade offs - it takes longer - but we know it's worth it. Our repeat order rate is double the industry standard so we must be doing something right! We believe there is no option but to take on Fast Fashion now for the good of the planet...

How can you be cheaper than other brands and be sustainable? That doesn't make sense...

30% of the clothes made are never sold - this year that will be 26 billion items of clothing. Think how much it costs to make all of those clothes? It's tens of billions. We're able to offer better prices because we don't make any of this waste. We design everything with your help and then only make what people actually want.

Why haven't I heard of you before?

Because the world isn't fair and we've only existed since late 2021! In that time we've grown to 70,000 customers though and this year we want to add 100,000 more... imagine nearly 200,000 people working together for a better world?

How long will my clothes take to arrive?

You'll see a shipping date on each product before you order. This is the current estimated shipping date based on the information we have from our amazing factories. It can change but it normally doesn't. You can track your order in your account at any point and you'll also get weekly emails.

I still have more questions - who can I get in touch with?

We LOVE questions - just email us on support@discountssss.com or slide into our DMs on your social platform of choice! The wonderful Amy, Clare or Bara from our support team will be happy to help!

Testimonials